Difference between revisions of "Sent Mail Page Manual 3.0"
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Revision as of 09:23, 4 June 2019
Access to this menu in Betools through: 
Users > Sent Mail
Contents
This section allows the operator to review mails sent to specific users (for purchases confirmation, confirmation auto-registration, welcome messages, etc.).
Blocks
Sent Mail
| Field | Description | Restrictions |
|---|---|---|
| Name | Email name | - |
| To | Email address the mail was sent to. | - |
| Subject | Email subject | - |
| From | Email address from the email is sent to | - |
| Sent | Flag that allows to know if the email has been already sent or is still pending to be sent. | - |
| Owner | Operator that created this mail. | Read Only |
| CC | CC email field | - |
| Body | Contains the body for the email. | - |
| Retry count | Number of retries that the email has been tried to be sent. | Read only. |
Actions
| Create | Edit | Edit in List | Bulk Edit | Copy | Copy with Relateds | Delete |
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Create
Email creation is enabled by default for most of the CRM operator profiles. It can be used to manually create email messages to be sent for users.
- Use the
button to create an empty email message. - Fill all the email message data and the related blocks.
- Once finished, save changes by using the
button in the sent mail page.
Edit
Email edit is enabled by default for most of the CRM operator profiles. It can be used to retry or sending again an email. Once finished modifying the email message, save changes by using the 
button in the sent mail page.
Edit in List
Edit in list is not enabled for sent mail page.
Bulk Edit
Bulk Edit is enabled in the Sent Mails page, allowing you to modify several email messages at the same time. However, not all the relateds blocks will be available for performing a bulk edit operation. The blocks available are:
- Basic email information
Copy
Copy is enabled for email messages. Using the 
button, you will be able to clone the basic information from the email into a new email.
Once the email message is copied, review that all the fields have been copied properly and press Save button.
Copy with relateds
Copy is enabled for email messages and has the same behavior as Copy button.
Delete
Emails messages cannot be deleted by the operator.
