Difference between revisions of "CX Settings Page Manual 3.0"

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[[Category:Manual]] [[Category:Customer Experience]] [[Category:MIB React]] [[Category: 25.12]]
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{{Menu|Message= [[File:CXSettingsIcon.png|middle|30px]] '''Customer Experience > VOD Channels > CX Settings'''}}
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<br />
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__TOC__
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<br />
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This page is used to manage the settings for Customer Experience.
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<br />
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<br />
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== Blocks ==
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=== CX Settings ===
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----
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[[File:CXSettings.png|center|800px|thumb|CX Settings]]
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<br />
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{| class="wikitable" style="margin:0px;width:100%;"
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! style="width:15%;" | Field
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! style="width:45%;" | Description
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! style="width:40%;" | Restrictions
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|-
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! style="text-align:left;border-left:5px solid red;" | Name
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| Name for this Setting. Not displayed in applications, it is used for internal use only.
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|
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* Mandatory
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|-
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! style="text-align:left;" | Title
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| Title for the Setting that is shown in the different applications.
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|
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* Mandatory
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|-
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! style="text-align:left;" | Setting Type
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| Type of the setting
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|
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* Mandatory
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|-
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! style="text-align:left;" | Instance
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| Instance of the setting
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| -
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|-
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! style="text-align:left;" | Owner
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| Operator that created this CX Setting
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| Read Only
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|-
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|}
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<br />
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== Actions ==
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{| class="wikitable"
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|-
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!  style="width:10%;" |  [[#Create|Create]]
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!  style="width:10%;" |  [[#Edit|Edit]]
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!  style="width:10%;" |  [[#Edit in List|Edit in List]]
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!  style="width:10%;" |  [[#Bulk Edit|Bulk Edit]]
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!  style="width:10%;" |  [[#Copy|Copy]]
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!  style="width:10%;" |  [[#Copy with Relateds|Copy with Relateds]]
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!  style="width:10%;" |  [[#Edit History|Edit History]]
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!  style="width:10%;" |  [[#Delete|Delete]]
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|-
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| style="text-align:center" | [[File:Tick.png|16px|center]]
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| style="text-align:center" | [[File:Tick.png|16px|center]]
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| style="text-align:center" | [[File:Tick.png|16px|center]]
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| style="text-align:center" | [[File:Tick.png|16px|center]]
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| style="text-align:center" | [[File:Tick.png|16px|center]]
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| style="text-align:center" | [[File:Tick.png|16px|center]]
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| style="text-align:center" | [[File:Cross.png|16px|center]]
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| style="text-align:center" | [[File:Tick.png|16px|center]]
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|}
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===  [[File:New3.png|middle|70px]] Create ===
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CX Setting creation is enabled by default for most of the Content operator profiles.
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# Use the [[File:New3.png|middle|70px]] button to create an empty CX Setting.
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# Fill all the CX Setting data.
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# Once finished, save changes by using the [[File:Save3.png|middle|60px]] button in the CX Setting page.
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<br />
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=== [[File:BulkEdit3.png|middle|40px]] Edit ===
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CX Setting edit is enabled by default for most of the operator profiles. It can be used to perform modification in the CX Setting data and related information. Once finished modifying the CX Setting, save changes by using the [[File:Save3.png|middle|60px]] button in the CX Setting page.
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<br />
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===  [[File:Edit3.png|middle|40px]] Edit in List ===
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Edit in list is enabled for CX Setting, allowing the operator to edit the Name and Title fields from the list view. You can also delete any CX Setting by clicking on the [[File:DeleteRed3.png|middle|30px]] button. Once finished, save changes by using the [[File:Save3.png|middle|60px]] button in the CX Setting page.
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<br />
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===  [[File:BulkEdit3.png|middle|40px]] Bulk Edit ===
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Bulk Edit is enabled for CX Settings, allowing you to modify several CX Settings at the same time.
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<br />
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=== [[File:Copy3.png|middle|40px]] Copy ===
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Copy is enabled for CX Settings. Using the [[File:Copy3.png|middle|25px]] button, you will be able to clone the basic information from the CX Setting into a new CX Setting. The relateds will not be copied using this mode.
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Once the CX Setting is copied, review that all the fields have been copied properly and press [[File:Save3.png|middle|60px]] Save button.
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<br />
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=== [[File:CopyWithRelateds3.png|middle|160px]] Copy with Relateds ===
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Copy with Related is enabled for CX Setting. Using the [[File:CopyWithRelateds3.png|middle|25px]] button, you will be able to clone a CX Setting and the related blocks into a new CX Setting. <br />
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Once the CX Setting is copied, review that all the fields have been copied properly and press [[File:Save3.png|middle|60px]] Save button.
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<br />
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=== [[File:IconHistoryDashboard.jpg|middle|40px]] Edit History ===
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Edit History is disabled of CX Settings.
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<br />
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=== [[File:Delete3.png|middle|40px]] Delete ===
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You can delete a CX Setting either from the Edit in List or from the CX Setting page, using the [[File:Delete3.png|middle|30px]] button. A confirmation popup will be shown before excluding it.
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<br />

Revision as of 17:18, 30 December 2025


Infobox info icon white.svg.png

Access to this menu in Betools through: CXSettingsIcon.png Customer Experience > VOD Channels > CX Settings



This page is used to manage the settings for Customer Experience.


Blocks

CX Settings

CX Settings


Field Description Restrictions
Name Name for this Setting. Not displayed in applications, it is used for internal use only.
  • Mandatory
Title Title for the Setting that is shown in the different applications.
  • Mandatory
Setting Type Type of the setting
  • Mandatory
Instance Instance of the setting -
Owner Operator that created this CX Setting Read Only


Actions

Create Edit Edit in List Bulk Edit Copy Copy with Relateds Edit History Delete
Tick.png
Tick.png
Tick.png
Tick.png
Tick.png
Tick.png
Cross.png
Tick.png

New3.png Create

CX Setting creation is enabled by default for most of the Content operator profiles.

  1. Use the New3.png button to create an empty CX Setting.
  2. Fill all the CX Setting data.
  3. Once finished, save changes by using the Save3.png button in the CX Setting page.


BulkEdit3.png Edit

CX Setting edit is enabled by default for most of the operator profiles. It can be used to perform modification in the CX Setting data and related information. Once finished modifying the CX Setting, save changes by using the Save3.png button in the CX Setting page.


Edit3.png Edit in List

Edit in list is enabled for CX Setting, allowing the operator to edit the Name and Title fields from the list view. You can also delete any CX Setting by clicking on the DeleteRed3.png button. Once finished, save changes by using the Save3.png button in the CX Setting page.

BulkEdit3.png Bulk Edit

Bulk Edit is enabled for CX Settings, allowing you to modify several CX Settings at the same time.


Copy3.png Copy

Copy is enabled for CX Settings. Using the Copy3.png button, you will be able to clone the basic information from the CX Setting into a new CX Setting. The relateds will not be copied using this mode. Once the CX Setting is copied, review that all the fields have been copied properly and press Save3.png Save button.


CopyWithRelateds3.png Copy with Relateds

Copy with Related is enabled for CX Setting. Using the CopyWithRelateds3.png button, you will be able to clone a CX Setting and the related blocks into a new CX Setting.
Once the CX Setting is copied, review that all the fields have been copied properly and press Save3.png Save button.


IconHistoryDashboard.jpg Edit History

Edit History is disabled of CX Settings.


Delete3.png Delete

You can delete a CX Setting either from the Edit in List or from the CX Setting page, using the Delete3.png button. A confirmation popup will be shown before excluding it.

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