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'''Delete a device'''
# Use the [[File:Delete2_3.png|middle|40px]] button to remove a device
# To save changes, press the [[File:Save3.png|middle|60px]] in the user page. The device will be deleted<br />
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=== Nagra Devices Data ===
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[[File: NagraDevicesDataBlock.png|1200px|left]]
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In this block there are two buttons:
* '''GET INFO''' This button will launch a request to CAS-API and trigger a pop-up with the response, with a readable formatting, for the operator to check.
** Success Example:[[File:NagraDevicesDataGet.png|middle|70px]]
* '''CONSOLIDATE''' This button will launch a POST request to CAS-API to consolidate the data, and show a confirmation message, or any error message if that's the case, in a pop-up:
** Success Example:[[File:NagraUserDataConsolidate.png|middle|70px]]
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* In case of failure an error message will be displayed
** [[File:NagraError.png|middle|70px]]
=== Commands ===
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This block allows the operator to see the list of individual commands previously sent to Open Platform STBs currently linked to user.
And Send a command to 1 or more devices using the Block Commands Palette.
* '''Command Selector:''' type of command selected
* '''Force Datahub Report:''' Indicates whether the stb sends the response immediately or in batches.
* '''Start Date:''' Start Date
* '''End Date:''' End Date
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[[File:CommandsUserBlock.jpg|thumb|Commands block|center|800px]]
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By clicking in the '''SEND WELCOME EMAIL''' button, you can send a A new welcome email to the userpop-up window will open for confirmations. This option is only available for users in Awaiting [[File: popConfirmation.png|thumb|Email Confirmation statuscommunications block|left|300px]]<br /><br /><br /><br /><br /><br /><br />
'''Re-sending an email sent'''<br />
You can re-send any email that has been sent to the user.
# Click on the [[File:Send_3.png|30px]] to re-send an email
# A confirmation popup will ask you for confirmation. If you accept it, the email will be sent again to the user.
=== User SIA Cards (DEPRECATED)===
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This block shows all credit cards linked to this user.
[[File:UserSIACards.png|thumb|SIA Cards block|center|800px]]
Each credit card will be described by the following fields:
* '''ID''': Index in database (GVP_USERS_SIA_CARDS table)
* '''Creation date''': Creation date for this register
* '''Name''': Alias configured by user to identify registered credit card (e.g. Visa personal)
* '''Owner''': MiB user that generated this register
* '''Token''': Token generated by SIA. It connects a user with his registered credit card.
* '''Pan''': Masked credit card number (e.g. 2098 **** **** **** 6789)
* '''Status''': The status of the token (credit card) may be:
** 0: Unknown
** 1: Active. When a token is active means this token is used for every purchase and recurring payment. In GVP4.0, '''every user can have one and only one active token.'''
** 2: To be canceled. When a user is excluded in GVP, GVP must remove from SIA his credit card info.
** 3: Canceling. Whereas agent is processing the cleaning process in SIA after a user is excluded.
** 4: Canceled. When SIA has removed the token because it has expired or replaced by a new token.
* '''Micropayment''': ID in GVP_SIA_MICROPAYMENTS of the micropayment used to validate this credit card.
* '''User''': User Id
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→middle|60px Copy with Relateds
'''Review all the info for a device'''<br />
Use the [[File:Info_3.png|middle|30px]] button and you will be taken to the [[User_Devices_Page_Manual_3.0|User devices page]] so you can review extended information about an specific device.<br />
=== Commands Massive History ===
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[[File:CommandMassiveHistoryBlock.jpg|thumb|Commands Massive History block|center|800px1500px]]
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This block allows to review all the emails that have been sent to a specific user as well as resending some of those emails. You can also us the [[Sent_Mail_Page_Manual_3.0|Sent Mail]] page to review extended information.<br />
Click on the '''LOAD MESSAGES''' button so the different emails are loaded.
[[File: UserEmailCommunication3.png|thumb|Email communications block|center|800px1500px]]'''Preview email sent'''<br />By clicking in the [[File:Preview.png|30px]] button in each email, you can access to its contents and review the information that has been sent to the user.<br />
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'''Send a new email (Remember password / Welcome)'''<br />
By clicking in the '''SEND REMEMBER PASSWORD EMAIL''' button, you can send a new remember password email to the user. This option is only available for users in Active status<br />
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Then, simply click the "OK" button.
=== User Video Service Info ===
* '''TimeShift Status Id''' (Mediaroom) Indicates the status of Mediaroom
* '''TimeShift Status Date:''' Flag that indicate (Mediaroom) Indicates the last date when the status was updated.
[[File:UserVideoServiceInfo3.png|thumb|User Video Service Info block|center|800px1500px]]
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This block doesn't allow any modifications.
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=== User Interests ===
[[File:UserInterests3.png|thumb|User Interests block|center|800px]]<br />
'''Add existing Interests'''
* Click the [[File:AddExisting.png|middle|70px90px]] button and a dialog will open to select an existing Interest.*Once finished, save changes by using the [[File:Save3.png|middle|30px60px]] in the User page and the interest will be removed from that user.<br />
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'''Remove Interests'''
* Use the [[File:DeleteRed3.png|middle|30px]] button to remove the association of an Interest .
* Once finished, save changes by using the [[File:Save3.png|middle|30px60px]] in the User page. This will not delete the interest from the platform. In order to delete the Interest, you will have to go to the [[Notification_Interests_Page_Manual_3.0|Notification Interests Page]].
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In this block it is possible to see all the events related to an user CRM history and status changes are displayed, so it is possible review what CRM actions have been performed to the user.
The block displays the different events generated by a the specific user. The events are ordered by creation date (last event first) the last 20 events and will allow to navigate to older events.
[[File:UserCRMHistory3.png|thumb|CRM history block|center|800px1500px]]
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No other action is allowed in this block.
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=== User Services ===
* '''Has Access''': Shows if the user has access to this service through his current subscriptions.
* '''Has Accepted Agreement''': Shows if the user has accepted the agreement text.
[[File:UserServices.png|thumb|Subscription Relationships block|center|800px1500px]]<br />
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* ''' Priority''': Shows the priority of the group.
* ''' Settings Partition''': Shows the partition parameters that affect this group.
[[File:GvpUsersGroupsBlock.png|thumb|Groups block|center|800px1500px]]<br /><br /><br />* Click the [[File:AddExisting.png|middle|100px]] button and a dialog will open to select an existing Group.
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* AdultFirstAccess
[[File:UserPreferencesBlock.png|thumb|User Preferences block|center|800px1500px]]<br />
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This block shows the user tags. For example: what content has the user reproduced, what content has completely visualized, what content has rated, what you have marked as favorite...
[[File:UserTagsBlock.jpg|thumb|User Tags block|center|800px1500px]]<br />
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This block shows the custom fields. These are fields created by the OB for user registration. They are fields that use obs, in addition to the basic fields
[[File:UserCustomFieldsBlock.png|thumb|Custom Fields block|center|800px1500px]]<br />
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This block displays the user pin and password change logs.
[[File:UserActivitiesBlock.jpg|thumb|User Activities block|center|800px1500px]]<br />
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=== [[File:CopyWithRelateds3.png|middle|40px100px]] Copy with Relateds ===
Copy with Relateds is disabled for users
